Kilo AI vs Intercom

Intercom captures leads.
Kilo qualifies them.

Intercom is a great support tool. But if you need every website visitor qualified through MEDDPICC before your team picks up the phone, you need a model built for sales — not support.

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The problem

Low website conversion is a revenue problem, not a chat problem

97%

of visitors leave without converting

<3%

average B2B website conversion rate

qualification data in most chat leads

Side by side

How Kilo compares to Intercom

	Kilo AI	Intercom
AI Model	Trained for qualification conversations	General-purpose chatbot
Visitor Experience	Helpful conversation about needs & ROI	Routing forms and canned replies
Output	Scored MEDDPICC brief delivered to Slack	Lead capture form data
Framework	MEDDPICC / BANT / SPICED	None
Setup	1 line of JS — live in a day	Weeks of flow building
Price	From $39/mo	From $74/seat/mo — scales with team

The difference

Built for qualification, not support

Kilo's AI is specifically trained to run sales discovery conversations — not answer support tickets.

Discovers real needs

Kilo helps visitors navigate their pain points, articulate what they need, and understand the ROI — the same way a skilled SDR would.

Identifies stakeholders

The conversation naturally uncovers who the economic buyer is, who influences the decision, and what the approval process looks like.

Surfaces urgency & timeline

Instead of "What's your email?", Kilo asks the questions that reveal whether this deal is real and how soon it can close.

How it works

Three steps to qualified pipeline

Drop one snippet on your site

A single line of JavaScript. No complex setup, no flow builders, no weeks of configuration.

Kilo talks to every visitor

The AI has natural, helpful conversations — uncovering needs, stakeholders, budget, and timeline in real time.

Your team gets scored briefs

Each qualified visitor becomes a structured MEDDPICC lead brief delivered straight to Slack.

Common questions

What's the difference between Kilo AI and Intercom?+

Intercom is a customer support platform with chat, ticketing, and help center features. Kilo AI is built specifically for B2B sales qualification — it runs MEDDPICC, BANT, or SPICED conversations with every website visitor and delivers scored lead briefs to your sales team in Slack.

Is Kilo AI cheaper than Intercom?+

Kilo starts at $199/mo with transparent per-conversation pricing. Intercom starts at $74/seat/mo but scales with team size — a team of 10 reps costs $740/mo minimum.

Can Kilo AI replace Intercom?+

If you use Intercom primarily for sales qualification and lead capture, yes. If you also use it for support, you can run both side by side.

How long does it take to set up Kilo AI?+

One day. Add one line of JavaScript, configure in the dashboard, and your first lead brief arrives in Slack within hours.

Also comparing alternatives? See Kilo AI vs Drift.

Start qualifying visitors today

21-day free trial. No credit card. First lead brief in hours.